Frequently Asked Questions

About iPrioritize

Getting Started

The Future

Account Features

Advanced Features

Still have a question? Contact Us


About iPrioritize (return to top)

Who started iPrioritize?

iPrioritize was started by Adam McFarland in June 2006, and is now owned by Pure Adapt, Inc.

Where are you located?

We are currently located in Albany, NY.

Why did you start iPrioritize?

iPrioritize was started because we recognized the problem that people have with prioritizing their work. We strive to make it easier for everyone to organize what they need to get done so that they can spend more time doing and less time organizing. We take your pen and paper list and turn it into a live list that can be edited from any place in the world at any time. We make it easy for you to email your list, print your list, and subscribe via RSS. You can also share your list with others and even check your list from your mobile phone!

How can I contact you?

You can contact us by visiting our contact page.

How can I keep up on the latest iPrioritize news?

The easiest way is to check our blog. You can subscribe via RSS, sign up for email updates, or just bookmark it and check back often.

What's with the little guy that's the 'i' in the iPrioritize logo?

iPrioritize i-Guy logo The i-Guy is pumped to be using iPrioritize and you should be too. Learn more about i-Guy on MySpace.

Where can the press find out more about iPrioritize?

You can find out everything that you need to know by visiting our press center.


Getting Started (return to top)

Is it free to sign up?

Yup, it's 100% free.

What information do you collect from me when I register?

It is our belief that we should only collect the information that we absolutely need and no more. We collect your first and last name (to customize your pages and emails), an email address, and a security question and answer.

Why do you ask the security question?

We ask the security question so that you have a safe way to reset your password if you forget it. This method is much safer than sending your password to you in an email.

How secure is my data?

We take every reasonable step to ensure that your data is protected. It is our belief that your data is significantly safer than it would be on sites that offer similar services.

Can people find my lists by searching Google?

Absolutely not. Your lists can only be viewed by you when you enter you log in.

What is your Privacy Policy and Terms of Service?

You can find our Privacy Policy at http://www.iprioritize.com/privacy.php and our Terms of Service at http://www.iprioritize.com/terms.php.

I noticed the © Copyright notice on the bottom of the page. Does this mean that you own the Copyright to anything that I post on the site?

Not at all. You retain all intellectual property rights over information and material that you provide in conjunction with the use of the iPrioritize service. For more information see our Terms of Service.

What browsers do you support?

iPrioritize has been tested successfully with Internet Explorer 6, Internet Explorer 7, and Mozilla Firefox on Windows, as well as Shiira 1.2, Safari 1.3, and Netscape 7.1 on Mac. That doesn't mean that iPrioritize won't work with other browsers, just that we haven't tested it enough to say for certain that everything works the way it's supposed to.

If you are trying unsuccessfully to log into your account from an alternative browser, you can always log in to our mobile site to view and add to your lists by going to mobile.iprioritize.com.

Regardless of your browser, you will need to enable javascript and cookies to use iPrioritize.

Please contact us if you are successfully using an alternative browser so we can add it to the list.

Do I need a high-speed connection to use iPrioritize?

No, but we recommend that you do. iPrioritize was designed to be used in conjunction with a high-speed connection. iPrioritize may work with dial-up service, but you will likely experience significant lag (especially when re-ordering lists).

I never received the confirmation email when I registered. What should I do?

First, check your junk email to make sure that your SPAM filter didn't block it. If it's not there, you can have another one sent to you by attempting to log into your account. If that doesn't work, you can contact us and we will confirm your account for you.

Why can't I log in?

You should first make sure that you confirmed your account by clicking the link in the email that was sent to you when you registered. If you did not receive a confirmation email (remember to check your SPAM box), you can have another one sent to you by attempting to log into your account.

If you have confirmed your account, you should start by making sure that you are typing in the correct email and password. Emails and passwords are case-sensitive so make sure that you don't accidentally have Caps Lock on. For example, if you registered with John.Doe@yahoo.com and tried to log in with john.doe@yahoo.com your log in will fail.

If that doesn't work, you can reset your password using your security question and answer. If you are still unable to log in, you should contact us.

Why can't I reset my password?

The "you have entered incorrect information" error when attempting to reset your password is caused by either choosing the wrong security question, entering the wrong security answer, putting in a password less than six characters, or not matching passwords when you re-type it. Your security answer is case sensitive so if the answer you entered when you signed up is "Honda" and you type in "honda" it will be marked incorrect.

If you are still unable to reset your password, you can contact us and we will reset it for you.

How do I close my account?

Please contact us to close your account.


Account Features (return to top)

How do I start my first list?

When you log in for the first time, you will see a box that says Start New List. Type in your list title and click add. The title will then appear above the box. Click on the title of the list to begin adding tasks.

How do I change the name of a list or delete a list?

This can be done by selecting Manage Lists from the My Account page or from any list.

How do I add a task to my list?

Click the + next to Add New Item and a form will drop down. Write the name of your task and then click Add. The item will now appear in your list.

Add new item to task list - iPrioritize

How do I add a note to a task?

Click the edit button and a form will drop down. Write your note in the blank space and click update. You will notice a paper clip appear next to the edit button.

Add note to task list - iPrioritize

How do I change the name of a task?

Click the edit button as if you were going to add a note. You will notice that the name of the task will appear in a box above the notes section. When you are done changing the name, click the update button.

How do I mark a task complete?

Click the check box on the left side of the task to mark it complete. It will immediately drop to a Complete section below the rest of your list. To make the task active, simply click the check box again.

How do I delete a task?

Click the X to the right of the edit button and a form will slide up asking you whether or not you want to delete the item. Click the yes button to delete it.

Delete item from task list - iPrioritize

How do I re-order my list?

Just click anywhere on an item and drag it up or down!

Re-order task list - iPrioritize

If I accidentally delete a list or a task, can you recover it?

Probably. Contact us and we will do the best we can.

Can I print my list?

Yes - click on print a copy of this list at the top-right of any list.

Can I email myself my list?

Yes - click on email yourself a copy of this list at the top-right of any list. The email will be sent to the address that you registered with.

What is an RSS feed and how does it work with my lists?

RSS (Really Simple Syndication) puts your list into a standard web content syndication format that can be viewed using a feed reader. Feeds can be added to thousands of different readers, including Google Desktop, MyYahoo!, Mozilla Firefox, Microsoft Outlook, and Internet Explorer 7.

You can use your feeds to keep track of your lists without logging in to iPrioritize. To access your feed, just click on subscribe to this feed via RSS at the top-right of any list. For more information, check out our What is RSS page.

Can I check my list from my mobile phone?

Yes - you can view and add to all of your lists from your mobile phone by going to mobile.iprioritize.com.

Why can't I sort my list on my mobile phone?

Unfortunately you can only view your list, add to your list, and mark items complete at this time. Hopefully we will be able to add more features to the mobile site in the future.

How can others track my list?

You can generate a web page for others to keep track of your list by clicking on generate a web page to share your list with others at the top-right of any list. The page will update whenever you make a change and will last until you delete your list.

People can also track your list by subscribing to the RSS feed.

How do I use my account in Microsoft Outlook 2003?

You can learn how to configure Microsoft Outlook 2003 by following our simple tutorial. Setup should take less than a minute and you are not required to install any additional software.

Can I set up more than once account in Microsoft Outlook 2003?

Unfortunately you can currently only set up one account in Outlook. If you utilize several iPrioritize accounts, you may want to read this post to ensure your other accounts don't conflict with the account you use in Outlook.

How do I change my email address?

Click the Change your email address link under Account Information on your My Account page.

How do I change my password?

Click the Change your password link under Account Information on your My Account page.

How do I invite friends to try iPrioritize?

Click the Invite your friends to try iPrioritize link under Account Information on your My Account page.

You can send invitations to up to five people at a time by entering their email address in the form. This is useful if you just signed up for an account and want to send invitations to your employees, or if you just think iPrioritize is cool and want to let your friends know about it.

What does it mean to "Add/Edit Permissions"?

You can give iPrioritize account users permission to edit your list just by entering their email address.

How much access does someone get if they have permission to edit my lists?

They have full access to each one of your list pages but not to your My Account page. This means that they can add, delete, and re-order items on your lists, but cannot change your email address, password, or start a new list.

Why does it tell me that I "do not have permission to access this page"?

You might be getting this error because you never confirmed your account by clicking on the link in the email that was sent to you when you registered. If you did not receive a confirmation email (remember to check your SPAM box), you can have another one sent to you by attempting to log into your account.

You might also experience this error if you are viewing your account (or multiple accounts) in several windows/browser tabs at the same time. Try closing your browser and opening your iPrioritize account in only one window/tab. If the problem persists, you can try deleting your cookies (Tools --> Internet Options in Internet Explorer 6).

Please contact us if you have tried everything above and you are still getting this message.


Advanced Features (return to top)

How do I get permission to edit other users lists?

You must be given permission by them. They can give you permission by going to Add/Edit Permissions at the bottom of their My Account page and entering your email address.

How much access to other users accounts do I get once I have permission to edit their lists?

You have full access to each one of their list pages but not to their My Account page. This means that you can add, delete, and re-order items on their lists, but cannot change their email address, password, or start a new list.

What is the "Executive Overview" and how can it help me?

The Executive Overview allows you to see the lists of users that have given you permission to do so. This is especially helpful if you have several employees and want to get a quick glance at what they are working on. You can edit their lists by clicking the edit button or you can print the overview by clicking the print icon. The executive overview also shows you the last time that the employee logged in to iPrioritize.

How does someone know if I edit their list?

You can notify them by clicking on Notify of changes in the upper-left hand corner of the list. When you click the link it sends them an email with the updated list.

Notify employee of changes to their iPrioritize list

Can I give myself permission to edit my own lists?

Sure! One benefit of doing this is that you are now added to your Executive Overview.

What does "There are currently no lists to display in your executive overview" mean?

No one has given you permission to view their list and started a list of their own. Once someone has given you permission to view their lists AND added at least one item to their list, the message will go away and you will be able to view and edit their lists.


The Future (return to top)

What features do you plan to add in the future?

That depends largely on what our users tell us. Some ideas that we have:

If you have an idea for improvement, please contact us and let us know what it is.

Can I work for you?

Maybe - contact us for more information.

Is iPrioritize for sale?

Isn't every business for sale? Contact us if you're interested.